The app for every solution

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Trustcards

At Handerr, trust is non-negotiable. Every person you hire has a profile protected by our system.

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Smart search
Urgent help

The everyday and the extraordinary

The app for all solutions

All your solutions in one app

At Handerr, trust is non-negotiable. Everyone you hire has a profile shielded by our system.

ADDITIONAL TEXT

Swipe, hire, solve.

Step 1

Describe your need

with the help of artificial intelligence.

Step 2

Evaluate options

by distance, pricing, and real ratings.

Step 3

Match with the ideal expert

and coordinate everything from the app.

Step 4

Safe and protected payment

Pay for the service with the security the app gives you.

Step 5

Rate the service

Done. Rate the service and the professional with the help of our AI.

FOR PROFESSIONALS

Sign up

No surprises.
You only pay when the work is done right.

No hidden charges, no risks. When you hire through the app, service funds are securely held for both sides.

The expert solves the issue, and you release funds only when the work is complete and well done.

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Stories from a world in order

I had an urgent leak on a Sunday night. In less than an hour, a verified plumber was at my home and the issue was fixed without any hassle.

Enrique Perez

Owner

A short circuit in the kitchen had me worried. I uploaded a photo of the issue and within minutes found a nearby electrician who arrived quickly and fixed it.

Susana Tritto

Owner

I needed legal guidance in Caracas and a lawyer replied the same day. Everything was clear, direct, and paid securely through the app.

Manuel Gonzalez

Owner

I had an important meeting and my 50-slide presentation was not ready. A professional designer rescued it on time and it looked flawless.

Mercedes Matos

Owner

01.

Who is Handerr for?

Handerr is for anyone who needs to solve a problem quickly and securely, whether it's an urgent need or a planned project, through a search tool that lets you explore service providers near your location and what types of services they offer. It also allows people with a trade, talent, or profession to offer their services for free.

02.

Is it really secure?

Yes, security is our core pillar. We have a strict identity verification system (KYC) for all users. We also integrate a payment gateway that protects your money and releases it only when both parties confirm that the service has been completed.

03.

How do you verify people who register on Handerr?

To ensure security, every user (both the person requesting and the person offering the service) must go through a mandatory identity verification process. This process includes identity validation with official documents and facial recognition.

04.

What happens if the work is not done correctly or does not turn out as expected?

As intermediaries, Handerr does not take part in dispute resolution. However, we preserve all information, communication, and evidence generated within the app for a set period of time, so you have the support you need in case of an unforeseen issue.

05.

How does the secure payment system work within the app?

When you pay for a service through Handerr, the payment is held securely in our system. The money is transferred to the expert only when both parties mark the service as completed in the app. This way, your money is protected at all times.

06.

Is there any extra cost to download the app or find an expert?

No. Downloading the app, signing up, browsing the catalog of service providers (artisans, technicians, professionals, and entrepreneurs), and posting requests is completely free. As a user, you only pay the agreed amount for the service you choose to hire.

07.

What types of services can I find on the platform?

On Handerr you can find a wide variety of solutions. We have artisans, essential technical trades (such as plumbing, electrical work, carpentry, and refrigeration) and specialized professional services (such as legal advice, accounting, design, and consulting), as well as moving, cleaning, and general technical assistance.

08.

How is the price of each service calculated?

It depends on the service modality: 1) At home: May include an initial payment for the technical visit or diagnosis through the platform. Afterwards, the expert can generate the final quote for the repair or service within the app. 2) At the provider's location: The expert sends the quote through the app; once the requester accepts and pays, they go to the service provider's location (office, clinic, workshop). 3) Remote or digital: No travel required—for example, logo design, financial analysis, or online consulting. The quote is agreed upon, paid through the platform, and the deliverable is provided.

01.

What are the mandatory requirements to pass the verification process?

To register and start offering your services, you must complete KYC identity verification with facial recognition: a photo of your ID card plus a selfie.

02.

How is it guaranteed that the client will actually pay me for my work?

Through our secure payment flow, the client must pay for the service before you start working. That money is held securely on the platform, giving you full confidence that the funds are already reserved and ready to be released once the job is finished.

03.

Does Handerr charge any commission on jobs secured through the app?

Yes, we apply a fixed 19% commission on the total value of each completed service. This percentage allows us to keep the platform active, ensure secure payment processing, and continue investing in advertising to maintain a steady flow of clients ready to hire you.

04.

Can I register if I am a university professional (lawyer, psychologist, etc.) or is it only for technical trades?

Absolutely! Handerr is designed for all types of talent: from artisans and specialized technicians to university professionals and consultants. We have specific categories for legal, administrative, creative, health, and advisory services where you can offer your expertise.

05.

How and when can I withdraw the earnings accumulated in my profile?

Your money is released once both you and the client mark the service as completed in the app. At that point, the balance becomes available for you to access through the mobile payment method configured in your Handerr account.

Handerr app interface - Payment Received

No one can change the world
without first putting their own world in order

At Handerr, we fix the everyday so you can be the one who transforms reality.

The app for every solution

Trustcards

The app for all solutions

All your solutions in one app